Patient Services

Request Patient Records

How can I obtain a copy of my current medical record? 

CHI St. Luke’s Health gives you, or your authorized representatives, three options for accessing your health information:

  • Call our Medical Records Department at 832-355-2077.
  • View portions of your medical information via MyChart.
  • Use another application to access your health information.
    • Currently available is the Health app, which is offered by Apple Inc. for iPhones with iOS version software 11.3 or greater. You will recognize it easily by the heart image. The Health app consolidates all of your health data from iPhone, Apple Watch, and third-party apps you already use, so you can view all your progress in one convenient place. This includes your health records from CHI Health and other health systems if you choose to add to add them. To get started:
      • You will need to first set up a portal account with MyChart.
      • The username and password you choose will be the security component for your health information and make it possible for you to access and import it.
      • Please note: Catholic Health Initiatives reserves the right to disable a third-party application, if needed. That application’s terms of use will apply and CHI will not have the control or ability to secure the data you place within that system.

 

How can I secure a copy of my child's (or my own) birth certificate?

Birth certificates are available only through the Houston Department of Health and Human Services Bureau of Vital Statistics. The office is located at:

Bureau of Vital Statistics
8000 North Stadium Drive
Houston, TX 77054

 

​​What is the difference between a birth certificate and a birth record?

A birth certificate is an official government document that comes from the state. A birth record is an unofficial document that CHI St. Luke's Health provides to new parents as a souvenir that can be suitable for framing. Copies of the birth record can be obtained through our Medical Record department at each hospital.

  • Baylor St. Luke's Medical Center:  832-355-2077
  • Lakeside Hospital:  936-266-9160
  • Sugar Land Hospital:  281-637-7130
  • The Vintage Hospital:  832-534-5830
  • The Woodlands Hospital:  936-266-3955

 

How can I obtain copies of medical records from previous visits to CHI St. Luke's Health?

To protect our patients' privacy, we don't transmit confidential patient information via e-mail. The best way to obtain copies of your records is to call our Medical Record department at 832-355-2077 during business hours, Monday - Friday (8:00 a.m. - 4:30 p.m.). One of our representatives will be happy to assist you.

To obtain a copy of your medical records, you will need to complete this form. You can deliver the form in person to a CHI St. Luke's Health Medical Records Department located at one of the following hospitals, or you can mail it. IMPORTANT: There may be a charge for your records, so we strongly encourage you to call and speak to one of our representatives before mailing in the above form.

CHI St. Luke’s Health–Baylor St. Luke’s Medical Center 
Health Information Management
Mail Code 4-292
6720 Bertner Ave
Houston TX 77030
CHI St. Luke’s Health–Lakeside Hospital
Health Information Management
Mail Code 9-405
17400 St. Luke's Way
The Woodlands, TX 77384
CHI St. Luke’s Health–Sugar Land Hospital
Health Information Management
Mail Code 8-332
1317 Lake Pointe Parkway
Sugar Land, TX 77478
CHI St. Luke’s Health–The Vintage Hospital
Health Information Management
Mail Code 6-234
20171 Chasewood Park Dr
Houston, TX 77070
CHI St. Luke’s Health–The Woodlands Hospital
Health Information Management
Mail Code 7-204
17200 St. Luke's Way
The Woodlands, TX 77384